Wonder Accounts

Deactivating your Wonder account

Deactivating your Wonder account is a permanent and irreversible actions. If you are uncertain of the purpose of this feature, you are advised to get more information from our support before proceeding. If one or more of the below conditions are met, you are unable to proceed with termination unless/until they are updated: This personal account balance is not yet back to 0.00.This personal account still has incoming/outgoing fund being processed.The auto-disbursement setting is still being enabled in your account settings. Please make sure to disable this setting before terminating the account.There are still pending payout(s) being processed in your personal account.There are still processing transaction through Wonder Payment Gateway for this business account.You are currently identified as a Director/UBO of active business account(s) in Wonder system.

How to Login to Wonder Dashboard

You can access the Wonder Dashboard [here.](https://hq.wonder.app/zh-HK/account/signin)

Edit Business Information

Business Information page contains general information about your business account, and these data will can be used for transactions purposes, or invoice link/receipt display.

Onboard your Business in Wonder App

You can swiftly onboard your business in Wonder App. The data from Company Registry of Hong Kong is already synchronised in Wonder App, you can simply search your Business Legal Name and the whole data will be shown. Here's How to Onboard your Business in detailed steps below.

Sign up with Wonder App

You can easily sign up to start using Wonder App. You may simply download the app via App Store or Google Store. Signing up with Wonder is swift and easy, it takes less than 10 minutes to enter the world of Wonder. In this article you will see the each steps explained.

Foreign Currencies in Global Accounts

Wonder allows you activate, top up and move funds between different world currencies. All you can do with global accounts is only one tip away and can be done in seconds.

How to Add Fund to your Global Account

How to Add Fund to your Global Account

How to Check Account Balance in Wonder Dashboard

How to Check Account Rates and Settlement Terms in Wonder App

How to Check and Do Payout in Wonder Dashboard

You can use Wonder Dashboard Payout function to send money locally and globally to your staff, vendors, businesses and more! You can control payout flow with your associates; Directors and Organisation Admins are able to make payout, and approve/reject other associate’s payout request. Other associates can create payout requests for reimbursement, operational, and non-operational expenses; and will get notification immediately when the admin has approved/rejected your payout reques.

How to Export the Wonder Business Account Statement

The Business Account Statement is real time report, that allows you to export report out at any time, without waiting until the end of the month like traditional banking. This allows you to view your cashflow activities with ease, as you can choose the date range and export the report out.

How to Export the Wonder Business Account Statement

The Business Account Statement is real time report, that allows you to export report out at any time, without waiting until the end of the month like traditional banking. This allows you to view your cashflow activities with ease, as you can choose the date range and export the report out.

How to Link an External Bank Account for Personal Account

How to Send Money with Wonder

You can use Wonder's Payout function to send money locally and globally to your staff, vendors, businesses and more! You can control payout flow with your associates; Directors and Organisation Admins are able to make payout, and approve/reject other associate’s payout request. Other associates can create payout requests for reimbursement, operational, and non-operational expenses; and will get notification immediately when the admin has approved/rejected your payout request.

How to View Merchant Account & Export Settlement Report in Dashboard

Use Virtual Account on Wonder App

Use Virtual Account on Wonder Dashboard

Settlement Methods

You can choose how your money to be settled with Wonder. Three types of Settlement Methods: 1. Manual: The Settlement is being done manually. If the Merchant account settings shows : Manual, User could view a “Settle Now” button on Merchant account. Clicking on “Settle Now” button, will allow user to settle all the transaction done till the time from day end opening time. 2. Automatic: The settlement is being done automatically. If the Merchant account settings shows: Automatic, then the transactions will be settled automatically in auto dayend time. 3. Hybrid: The settlement is being done Automatically as well as Manually. If the Merchant account settings shows : Hybrid; the user can settle the transactions manually and if there is any transactions after the last manual settlement, these transactions will auto settled at auto dayend time.

How to Activate your Virtual Card

Wonder App allows users to create and spend directly with Wonder-issued Cards. Wonder Card is now available for both Business and Personal Accounts. In Business Accounts, you can provision Executive Cards for individual spending, or provision Expense Cards for other associates to access and co-manage the business expenses together. To invite associates, click here for Wonder app guidance, and click here for Wonder Dashboard guidance. The Wonder Card can be used when you have sufficient fund in the Wonder Current Account. Click here to learn how our card works.

How to order Wonder Physical Card via the Wonder app

To order a physical card, you will need to have an active virtual card with Wonder. If you haven’t created the virtual card yet, please check this guide on creating and activating your virtual card in Wonder App - How to Activate your Virtual Card. Please note that only the Executive Card/Personal Card is applicable when ordering a physical card. For enterprise accounts, Expense Card is only available for virtual cards.

Add Associate into your store in Wonder App

Once your business account is created. You can access the business account via Personal Space. In your business account, if you have a Director or Organisation Admin role, you can start inviting your colleagues, and partners to access business account on Wonder app.

How to Enable Auto-Disbursement Settings

From Wonder App settings, you can choose to enable auto-disbursement on a daily basis. This means your account will automatically paying out any available fund to external bank accounts.

How to Enable or Disable Push Notification on Wonder App

Push notifications are a great way to keep you informed about important updates, new features, and personalized content in our app. However, we understand that you may want to manage these notifications according to your preferences. This guide will show you how to easily turn push notifications on or off within our app.

Settings in Wonder Dashboard

How to Check Transaction and Settlement Report in Wonder Dashboard

In Wonder Dashboard you can view your Payment Gateway Report in Analytics. Here are the data you can view: Payment Gateway History: This is the report that displays the transactions that are being processed from Wonder Payment Gateway (online and offline payments). The report will display the total settlement amount vs the total processing amount. The logic of the date will be the business account’s operation dayend time. Transactions History: This analytic section displays the breakdowns of processing transactions through Wonder Payment Gateway, this includes both settling transactions (such as Visa, Mastercard transactions etc.) and non-settling transactions (such as AMEX, Octopus transactions etc.) Settlements History: This analytic section displays the historical settlements disbursed from Wonder Payment Gateway to your account.

How to Enable Sandbox Mode for Wonder Payment Integration

Wonder offer sandbox environment for you to do testing before going live with your production account. The sandbox dashboard provides simulated functions that are similar to what you would see in your official production account. Kindly be noted that sandbox account is meant to be used for real operational activities. To check out our developer doc, please refer to here. To first start, you will need to onboard your business account via Wonder app, by referring to the link here. As soon as you submitted the application on Wonder app, regardless of the application status, you can start testing out Wonder API functions by following the steps below.

How to View and Edit All Your Invoices

How to View Payment Gateway & Export Settlement Report

You can view your Merchant Account to see your settlements and export the report in PDF or Excel to keep it as a record or share with your financial department.

How to View Payment Gateway Report in Analytics

In Wonder App you can view your Payment Gateway Report in Analytics. Here are the data you can view: Payment Gateway History: This is the report that displays the transactions that are being processed from Wonder Payment Gateway (online and offline payments). The report will display the total settlement amount vs the total processing amount. The logic of the date will be the business account’s operation dayend time. Transactions History: This analytic section displays the breakdowns of processing transactions through Wonder Payment Gateway, this includes both settling transactions (such as Visa, Mastercard transactions etc.) and non-settling transactions (such as AMEX, Octopus transactions etc.) Settlements History: This analytic section displays the historical settlements disbursed from Wonder Payment Gateway to your account.

Payment Gateway Reports Types

This article will explain different types of reports you can get from Payment Gateway History Analytics module. To know how to go to Analytics module on Wonder app, click here.

Wonder Platform Transfer Explanation

Wonder Platform Transfer allows you to pay out to your supplier or vendor who also has a Wonder Account with 0 cost and immediately. Using Wonder Platform Transfer will make your payment transfer very easy, fast and free.

How to Check Received Payment and Pre-auth Transaction Details

How to Generate an Invoice Link

You can create a unique invoice link with a pre-set amount and get your customer to pay anywhere, anytime. Invoice Links can help you get your invoice paid much quicker and avoid late payments. with Wonder, you can quickly and easily create and share the link.

How to Get & Share Paystation Link

You can easily and swiftly send an URL link or QR code anytime with Paystation Payment Link. Customers can pay on their own devices with the amount of their choice and add tips if they want.

Invoice Links Overview

In this article we will introduce you the two types of Wonder online invoices - Preset Invoice Link and Paystation Link.

How to submit additional docs on Wonder App (Request for Information page)

For your account security, we suggest to submit additional business document after submitted your business application on Wonder. The documents are including your physical store image, general restaurant license, liquor license, section 88 charity license and business license, depends on your business nature.

How to Order Payment Terminal from Wonder App

Wonder App allows you to order and request delivery for payment terminal(s), thermal paper rolls and more for your business. You can do so with the following steps:

How to Order Payment Terminal from Wonder Dashboard

Wonder Dashboard allows you to order and request delivery for payment terminal(s), thermal paper rolls and more for your business. You can do so with the following steps:

Pair your terminal to your Wonder account