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Merchant Initiated Transactions Module on Wonder Dashboard allows our you to perform Void, Refund and Pre-authorization Capture transactions by batch uploads from your merchant accounts to Wonder gateway.
To enable payment acceptance with the module, or to understand what are the supported card schemes for payment acceptance, you may please contact our support.
1- Go to your Store in Wonder Dashboard and select "Merchant Initiated Transactions" under "Payment Acceptance"
2- Select "Import New Batch"
3- To use provided templates, choose to download "Sample CSV" or "Sample XLSX"
4- Edit the template file with editing software according to your transaction data and requirements, then click "Save"
5- From Wonder Dashboard, choose "Upload CSV or XLSX file", and select your saved edit record.
6- Choose "Confirm and Continue", the transactional request would be then irreversable.
7- After the file is done uploading, you may select "Back" to exit the upload flow.
You should always refer to the below mapping logic for your upload batch files:
Action (required): Enter "void/ refund/ capture" for each transactional request record
Reference Number (left empty): Transactions' order reference number will be returned
Original Transaction ID (required): Enter the original transaction ID of the sales/ pre-authorization payments, you may find this on Wonder mPOS receipt, and Wonder's "Transactions Breakdown Report"
Customer UUID (left empty): Transactions' order reference number will be returned
Amount (required/ optional): Transactional amount is required for "refund" and pre-auth "capture" requests, but not for "void" of payment requests.
Card Number (left empty): Only applicable for payment acceptance
Expiry Month (left empty): Only applicable for payment acceptance
Expiry Year (left empty): Only applicable for payment acceptance
CVC (left empty): Only applicable for payment acceptance
Remark (optional): Enter customized remark for the order
1- Go to your Store in Wonder Dashboard and select "Merchant Initiated Transactions" under "Payment Acceptance"
2- You may view all batch processed transactions under "Submitted Transactions" and "Upload Failed Transactions".
3- You may also instead click "Batch Upload Logs" to view individual record of a transaction batch.
4- For any batch record that has a completed upload status, you may also "Export Result File".
5- You may understand with the transactions' success and failed statuses and error reasons with the exported report.
In most cases, you may find it easier to obtain processed and returned transaction IDs that can be voided, refunded, or captured from Wonder's Transactions Breakdown Reports. Additional, to view all transactional records performed from Wonder Dashboard, Wonder app and Wonder mPOS, you may also export Transactions Breakdown Reports instead batch processed transaction reports.
To Export Transactions Breakdown Reports, please refer to the the below. guide:
https://help.wonder.app/articles/how-to-check-transaction-and-settlement-report-in-wonder-dashboard
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