Merchant Initiated Transactions on Wonder Dashboard

Merchant Initiated Transactions Module on Wonder Dashboard allows you to perform Void, Refund and Pre-authorization Capture transactions in batch or manually from your merchant accounts. To enable this function or to know more, please contact support@wonder.app.

How to upload MIT transactions to Wonder Dashboard in batch

1- Go to your Store in Wonder Dashboard and select "Merchant Initiated Transactions" under "Payment Acceptance"

2- Select "Import New Batch"

3- To use provided templates, choose to download "Sample CSV" or "Sample XLSX"

4- Edit the template file with editing software according to your transaction data and requirements, then click "Save"

5- From Wonder Dashboard, choose "Upload CSV or XLSX file", and select your saved edit record.

6- Choose "Confirm and Continue", the transactional request would be then irreversable.

7- After the file is done uploading, you may select "Back" to exit the upload flow.

How to upload the transaction requests using template file

Before inputting data, it is critical to distinguish between the four core transaction types—each has unique purposes, mandatory fields, and constraints. The table below summarizes their key differences:

Detailed Input Rules by Transaction Action

For each transaction type, follow the mandatory fields and constraints below to ensure successful processing.

Authorize Transaction

The "Authorize" action is used to create a new Sales order. It requires either tokenized card info or manual card details—never both.

Applicable Fields

  • Reference Number
  • Amount
  • Customer UUID
  • Token ID: If token ID is available, no need to input manual credit card information
  • Card Information: If token ID is null, need to input Card Number/Expiry Month/Expiry Year, with CVC is optional.
  • Remark

Capture Transaction

The "Capture" action is used to capture a pre-authorized transaction. It only applies to pre-authorized transactions (not direct Sales).

Applicable Fields

  • Original Transaction ID
  • Amount

Void Transaction

The "Void" action cancels a completed transaction and reverses the full amount. It is only allowed before the daily settlement (dayend)—after dayend, use "Refund" instead.

Applicable Fields

  • Original Transaction ID
  • Void Amount

Refund Transaction

The "Refund" action returns funds to the customer for a transaction that has already been settled. It supports partial or full refunds.

Applicable Fields

  • Original Transaction ID
  • Amount: Cannot exceed the original amount

How to view returned results of transaction processing

1- Go to your Store in Wonder Dashboard and select "Merchant Initiated Transactions" under "Payment Acceptance"

2- You may view all processed transactions under "Submitted Transactions" and "Upload Failed Transactions".

3- You may also instead click "Batch Upload Logs" to view individual record of a transaction batch.

4- For any batch record that has a completed upload status, you may also "Export Result File".

How to make a MOTO payment manually?

1- Go to your merchant account in Wonder Dashboard and select "Merchant Initiated Transactions" under "Payment Acceptance" and click " MOTO Payment" button.


2- Input invoice amount and click " Next".

3 Choose an existing Payer (you can also skip this step).

or click "Add New Payer".

4- Go to Next and view Payer Information.

5- Input card information:Card Number, Expiry Date, Cardholder First Name, Cardholder Last Name, Cardholder Phone Number with CVC is optional and other information. If you would like to save the card for next payment, please tick " I would like to tokenize this card as default for further payments." Choose " Initiate Payment" to make a MOTO Payment and check the transaction status.

6- You can make another payment again by clicking "Another Payment", or go back and view details of completed transacition.

Once the transactions have been processed, you can refer to the details in Transaction Breakdown Reports in real-time. To Export Transactions Breakdown Reports, please refer to the the below. guide: https://help.wonder.app/articles/how-to-check-transaction-and-settlement-report-in-wonder-dashboard

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