Payment Acceptance

Edit Business Information

Business Information page contains general information about your business account, and these data will can be used for transactions purposes, or invoice link/receipt display.

How to view or switch your Personal Account type

Batch Settlement in Wonder Terminal

Your Merchant Account is set with either a Manual, Automatic, or a Hybrid Settlement Method. From a Wonder mPOS device, you could settle all transactions made till the current time from the day end opening time, or from the previous manual settlement time, if your account is set to be hybrid, or to be settled manually. For more on all three types of settlement methods, how to check and change your business’ setting, click here.

Change Language in Wonder Terminal

You will be able to use Wonder App in three different languages; English, Traditional Chinese and Simplified Chinese.

Collect Pre-authorization with Wonder Terminal

If you account has not enabled pre-authorization payment acceptance, please contact our support to check for the eligibility.

How to Accept Payment Via Virtual Terminal for Taxi Drivers on Wonder App

Virtual Terminal allows you to accept card and wallet payment directly with your Android mobile device.

How to Check Transaction Records of a Specific Terminal Device Under the same Merchant Account

How to collect payment through Virtual Terminal

How to process MOTO transaction on Wonder mPOS

Login to Wonder

Merchants will have their payment terminals configure with authorised login for security and smooth operation purposes.

Set up your PAX Machine

In order to use Wonder POS, you will need to connect your terminal device to Wi-Fi, and check essential permissions settings.

Apply Surcharge Fee for Online Payments

This article will guide you on how to apply surcharge fee for online payments. A Surcharge Fee is a fixed percentage that will be added to the total transaction amount so you can pass on your processing fees to your payers. It is important to ensure that this action complies with any applicable laws that pertain to your business. If you are unsure whether such laws apply, consult with your legal counsel. Surcharge Fee feature will add an extra surcharge to the total submitted invoice amount. The amount of Surcharge Fee will be set by merchant as a percentage fee. For example, if merchant set the Surcharge Fee to be 2.5%, then every time an invoice is generated with an X amount, the total payment amount needs to be paid will be X + (2.5/100)*X Surcharge Fee can only be set between %1 to %3.

Express Payments with Tips

Enable tips function on Wonder POS so that your customers can show their appreciation for your great service by adding a tip to any order.

How to Check Received Payment and Pre-auth Transaction Details

How to Generate an Invoice Link

You can create a unique invoice link with a pre-set amount and get your customer to pay anywhere, anytime. Invoice Links can help you get your invoice paid much quicker and avoid late payments. with Wonder, you can quickly and easily create and share the link.

Make Payment with Express Payment

Wonder supports different payment methods. Whether your customer is looking to pay with a local wallet or global credit cards, our payment gateway can accommodate.

How to Get & Share Paystation Link

You can easily and swiftly send an URL link or QR code anytime with Paystation Payment Link. Customers can pay on their own devices with the amount of their choice and add tips if they want.

Invoice Links Overview

In this article we will introduce you the two types of Wonder online invoices - Preset Invoice Link and Paystation Link.

Consumer Initiated Tokenization from Wonder Dashboard

Using Wonder Dashboard or Wonder OpenAPI, you are able to generate a one-time consumer session link and issue to your payers for card token management. The consumer session link can only be visited by one device only and valid for 7 days.

Create an Invoice with QR Code

You can create a unique invoice link with a pre-set amount and get your customer to pay anywhere, anytime. Printing out QR code for customer to pay directly where they are seated, without having to queue up in front of the cashier. Online Invoices require you to enable online payment gateway first. If your business account is not enabled with Wonder online payment gateway yet, please contact support@wonder.app for activation.

Generate Merchant Initiated Token in Wonder Dashboard

How to Void & Refund the Payment

Before reading this article, we want to explain about the difference between void and refund action. Void and refund are mutually exclusive. Voiding a payment is applicable for pre-settled payment, where the transaction has not been batched, and has yet been scheduled to be disbursed. Refunding a payment is applicable for settled payments, which the transaction has already been scheduled to be disbursed, or already transferred to your external company account for settlement. You can easily void and refund payment via Wonder App.

Invoice Management on Wonder Dashboard

To manage a pending invoice, you can either fulfil the invoice by receiving a full payment, close the invoice after an partial payment, or void the invoice before any payment is received.

Merchant Initiated Transactions on Wonder Dashboard

Merchant Initiated Transactions Module on Wonder Dashboard allows you to perform Void, Refund and Pre-authorization Capture transactions in batch or manually from your merchant accounts. To enable this function or to know more, please contact support@wonder.app.

Payment Acceptance on Wonder Dashboard

From your Wonder Dashboard, you will be able to generate different payment link and send to payers via email or any other channels. For more information on Wonder Paystation Link and invoice links, go to Payment Links Overview

Transaction Management on Wonder Dashboard

You can only void a payment and not be charged with the transaction fee if it has not been batched and settled during system day-end operation. You cannot void a pre-sales tips payment, or a sales payment with an after-sales tips. You can refund a payment, if it has been batched and settled during system day-end operation. For a card pre-authorisation, you will be able to void it afterwards regardless of your settlement time an day-end cycle.

Check Pending Invoices

How to View and Edit All Your Invoices

View and Print Payment Breakdown Report

Payment Breakdown Report will help reduce manual work for you and your team. You may also customize the date range and print the reports on Wonder.

View Settlement and Payment Methods Configuration of My Business

View Transactions

You will be able to see payment details for each transaction made.

Void and Refund Payments

You can easily void or refund a payment with a few clicks in [Transactions]. If a transaction has not been batched and settled during system day-end operation, you will be able to void the payment and not be charged with the transaction fee. If a transaction has been batched and settled during system day-end operation you will only be able to refund the payment.

Settlement Methods

You can choose how your money to be settled with Wonder. Three types of Settlement Methods: 1. Manual: The Settlement is being done manually. If the Merchant account settings shows : Manual, User could view a “Settle Now” button on Merchant account. Clicking on “Settle Now” button, will allow user to settle all the transaction done till the time from day end opening time. 2. Automatic: The settlement is being done automatically. If the Merchant account settings shows: Automatic, then the transactions will be settled automatically in auto dayend time. 3. Hybrid: The settlement is being done Automatically as well as Manually. If the Merchant account settings shows : Hybrid; the user can settle the transactions manually and if there is any transactions after the last manual settlement, these transactions will auto settled at auto dayend time.

How to Add Fund to your Global Account

How to create or archive your business' payers on Wonder Dashboard

You can associate new invoice or virtual terminal payment acceptance with a payer. This guide will show you the steps to create or archive your business' payers on Wonder Dashboard. To create invoice with a payer from your Wonder account, please refer to Payment Acceptance onDashboard, or this article for Wonder app. To accept payment demo a Wonder account payer via virtual terminal, please refer to this article.

View and Edit Payer information on Dashboard

Check and Update Wonder to the latest Version

The latest version of Wonder can be found in [Versions]. You’ll get notifications when updates are available. You can also check for updates.

Change Wonder POS Settings

The Wonder POS settings are terminal specific, which means the settings inside the app are configured to be only for the given terminal device. Example, if your business has 3 terminals with Wonder POS app installed, then the settings need to be done individually on separate terminals.

View and Print Summary Report

Summary Report will help reduce manual work for you and your team. You may also customize the date range and print the reports on Wonder.