Add Associate into your store in Wonder App

Step-by-step guide to add associates

1. Click on the icon on the top left corner.

2. Click on Associates section in the Business Center page.

3. Here you can see and manage the associates list. To add an associate, click on the Adding Associate icon on the top right corner.

4. To add associate, you can choose to send out the QR code to ask associate to join organisation

Send QR code for associate to join organisation

1. Send the QR code of your business account via invitation email, or any other media channels you want.

2. Once associate receives the QR code, scan it with Wonder app, they will be able to submit a request to join the organisation.

3. On the organisation admin side, you can see the pending associate in Associates settings page, and give permission.

4. Assign the associate with the job title, and Wonder role so they can have different permissions and controls within the app.

Roles & permission levels

Wonder app lets associate to be assigned with different role, so that they can have different visibility and permissions within the app.

Role: Director

Director role has ALL permissions and controls within Wonder app, this role is given when the director/UBO are added into the business account:

1. View all data of Merchant Account, Current Account, Currency Wallets
2. Able to generate different currency Virtual Accounts, facilitate pay-ins via FPS eDDA
3. Able to collect payment through Virtual Terminal, Invoice Links
4. Able to view transactions records through the payment gateway
5. Able to void/refund, issue invoices of the transactions
6. Able to carry-out pre-authorization invoice capture.
7. Able to facilitate instant payout, approve & reject payout requests
8. Able to view reports and analytics of business account's activities
9. Have all access to the business account settings, and have ability to add, change, remove any business settings, associates.
10. Able to create & deactivate API credentials.
11. Able to create, set up, terminate Wonder cards.

Role: Organisation Admin

Organisation Admin role also has ALL permissions and controls within Wonder app.

1. View all data of Merchant Account, Current Account, Currency Wallets.
2. Able to generate different currency Virtual Accounts, facilitate pay-ins via FPS eDDA.
3. Able to collect payment through Virtual Terminal, Invoice Links.
4. Able to view transactions records through the payment gateway.
5. Able to void/refund, issue invoices of the transactions.
6. Able to carry-out pre-authorization invoice capture.
7. Able to facilitate instant payout, approve & reject payout requests
8. Able to view reports and analytics of business account's activities.
9. Have all access to the business account settings, and have ability to add, change, remove any business settings, associates.
10. Able to create & deactivate API credentials.
11. Able to create, set up, terminate Wonder cards.

Role: Financial Manager

Financial Manager role is given to associates that is responsible for receiving, processing, and verifying invoices related to accounts payables. Their permissions include:

1. View all data of Merchant Account, Current Account, Currency Wallets.
2. Able to generate different currency Virtual Accounts, facilitate pay-ins via FPS eDDA.
3. Able to collect payment through Virtual Terminal, Invoice Links.
4. Able to view transactions records through the payment gateway.
5. Able to void/refund, issue invoices of the transactions.
6. Able to carry-out pre-authorzation invoice capture.
7. Able to facilitate payout requests.
8. Able to view reports and analytics of business account's activities.
9. Have all access to the business account settings, and have ability to add, change, remove any business admin settings, but is NOT ALLOWED to change Business Settings, and Associates settings.
10. Able to view & lock Wonder cards.

Role: IT Admin

IT Admin role is given to associates who oversee smooth operation of IT infrastructure.

1. View all data of Merchant Account, Current Account, Currency Wallets.
2. Able to view transactions records through the payment gateway.
3. Able to create & deactivate API credentials.
4. Able to view & lock Wonder cards.
5. Able to view the business account settings, but is NOT ALLOWED to add, change, remove any business admin settings, Business Settings, and Associates settings.

Role: Sales Manager

Sales Manager role is given to associates who are in charge of sales, and collecting payments from customers of your business. This role will only have permission related to payment acceptance only.

1. Able to collect payment through Virtual Terminal, Invoice Links.
2. Able to view transactions records through the payment gateway.
3. Able to void/refund, issue invoices of the transactions.
4. Able to carry-out pre-authorision invoice capture.
5. Able to view & lock Wonder cards.

Role: Sales Associate

Sales Associate role is a more junior role than Sales Managers, and given to associates in your sales team to collect payment from customers, but they are NOT ALLOWED to void/refund transactions made.

1. Able to collect payment through Virtual Terminal, Invoice Links.
2. Able to view transactions records through the payment gateway.
3. Able issue invoices of the transactions, NOT ALLOWED to void/refund.
4. Able to view & lock Wonder cards.

Role: Agent

This role is normally given to Wonder staff so that they can support and assist your business, especially when you're running into an inquiry or troubles with using Wonder app.