How to Check Received Payment and Pre-auth Transaction Details

How to Check the Payment and Capture Pre-auth Transaction

1- You can go back to "Collect" page and scroll down to see the Transactions in Latest Transactions

2- Choose the transaction to see the details

3- By clicking the "...", you can choose to "Void/Refund Payment" or "Share PDF Invoice

4- If the transaction is a pre-authorized payment, you can collect the final capturing amount from the page

5- Enter the amount you would like to capture the customer for this transaction

6- Confirm the final amount to proceed, please understand that you can only capture this transaction once

7- The transaction would update "Pre-auth Completed" as its payment type instead. You have now collected the payment. You can void/refund the transaction just as a sales payment.

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