How to Check Received Payment and Pre-auth Transaction Details

How to Check the Payment and Capture Pre-auth Transaction

1. You can go back to "Collect" page and scroll down to see the Transactions in Latest Transactions

2. Choose the transaction to see the details

3. By clicking the "...", you can choose to "Void/Refund Payment" or "Share PDF Invoice

4. If the transaction is a pre-authorized payment, you can collect the final capturing amount from the page

5. Enter the amount you would like to capture the customer for this transaction

6. Confirm the final amount to proceed, please understand that you can only capture this transaction once

7. The transaction would update "Pre-auth Completed" as its payment type instead. You have now collected the payment. You can void/refund the transaction just as a sales payment.