Getting Started

How to activate your Personal Account

How to upgrade KYC Level of your Business

Onboard your Business in Wonder App

You can swiftly onboard your business in Wonder App. The data from Company Registry of Hong Kong is already synchronised in Wonder App, you can simply search your Business Legal Name and the whole data will be shown. Here's How to Onboard your Business in detailed steps below.

Personal Space in Wonder App

Wonder allows you to manage multiple businesses with one account; you can select and view them in the Personal Space. In this article you will be seeing how to view and go back to Personal Space.

Sign up with Wonder App

You can easily sign up to start using Wonder App. You may simply download the app via App Store or Google Store. Signing up with Wonder is swift and easy, it takes less than 10 minutes to enter the world of Wonder. In this article you will see the each steps explained.

Check and Update Wonder to the latest Version

The latest version of Wonder can be found in [Versions]. You’ll get notifications when updates are available. You can also check for updates.

What is Business ID and How to Retrieve It

How to Add Staff to your Store in Wonder Dashboard

Add Associate into your store in Wonder App

Once your business account is created. You can access the business account via Personal Space. In your business account, if you have a Director or Organisation Admin role, you can start inviting your colleagues, and partners to access business account on Wonder app.

How to Order Payment Terminal from Wonder App

Wonder App allows you to order and request delivery for payment terminal(s), thermal paper rolls and more for your business. You can do so with the following steps:

How to Order Payment Terminal from Wonder Dashboard

Wonder Dashboard allows you to order and request delivery for payment terminal(s), thermal paper rolls and more for your business. You can do so with the following steps:

Login to Wonder

Merchants will have their payment terminals configure with authorised login for security and smooth operation purposes.

Pair your terminal to your Wonder account

Set up your PAX Machine

In order to use Wonder POS, you will need to connect your terminal device to Wi-Fi, and check essential permissions settings.

Change Language in Wonder Terminal

You will be able to use Wonder App in three different languages; English, Traditional Chinese and Simplified Chinese.

Change Wonder POS Settings

The Wonder POS settings are terminal specific, which means the settings inside the app are configured to be only for the given terminal device. Example, if your business has 3 terminals with Wonder POS app installed, then the settings need to be done individually on separate terminals.

How to Enable Auto-Disbursement Settings

From Wonder App settings, you can choose to enable auto-disbursement on a daily basis. This means your account will automatically paying out any available fund to external bank accounts.

Check Pending Invoices

How to Generate OpenAPI Authentication for Wonder Payment Integration

Wonder API uses AppID and RSA Public Key to authenticate requests. You can generate AppID Pair on Wonder Dashboard. Besides, We also offer the selection to configure webhook destination and IP address to secure your authenticate requests. Only the role with Organization Admin/Director/IT Admin can generate OpenAPI Credentials on prod environment(APP ID & webhook destination & IP address). Only when one APP ID enabled, can generate webhook destination and IP address, and every business can only have one webhook destination, if you want to set new webhook destination, you have to delete the original webhook destination first. You can find out more about your roles and permissions [here.](/articles/how-to-add-staff-to-your-store-in-wonder-dashboard)

View and Print Payment Breakdown Report

Payment Breakdown Report will help reduce manual work for you and your team. You may also customize the date range and print the reports on Wonder.

View Settlement and Payment Methods Configuration of My Business

View Transactions

You will be able to see payment details for each transaction made.

Void and Refund Payments

You can easily void or refund a payment with a few clicks in [Transactions]. If a transaction has not been batched and settled during system day-end operation, you will be able to void the payment and not be charged with the transaction fee. If a transaction has been batched and settled during system day-end operation you will only be able to refund the payment.

Express Payments with Tips

Enable tips function on Wonder POS so that your customers can show their appreciation for your great service by adding a tip to any order.

Make Payment with Express Payment

Wonder supports different payment methods. Whether your customer is looking to pay with a local wallet or global credit cards, our payment gateway can accommodate.

View and Print Summary Report

Summary Report will help reduce manual work for you and your team. You may also customize the date range and print the reports on Wonder.