Deactivating your Wonder account

Settings & Extended ServicesWonder Mobile App 1 min read Updated March 12, 2024
  • This personal account balance is not yet back to 0.00.
  • This personal account still has incoming/outgoing fund being processed.
  • The auto-disbursement setting is still being enabled in your account settings. Please make sure to disable this setting before terminating the account.
  • There are still pending payout(s) being processed in your personal account.
  • There are still processing transaction through Wonder Payment Gateway for this business account.
  • You are currently identified as a Director/UBO of active business account(s) in Wonder system.

How to deactivate your account

1. From your Personal Space, go to Account Settings by clicking the top left corner logo

Wonder help centre screenshot

2. Choose "Password & Security"

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3. Choose "Terminate User Account"

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4. Select "Confirm to Terminate"

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5. Choose the reason of your account termination, and "Next"

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6. Select "Confirm", confirm your account's password and phone number with the verification code sent

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7. Your Wonder account has been permanently deactivated

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