Onboard your Business in Wonder App

How to Onboard your business

Complete identity verification before you start. If it is not finished, Wonder App asks you to verify your identity first.

1. Open Business Directory and tap Onboard Now.

2. On Business Account Setup, select the country or region where the business is registered.

3. Search for the company and select it.

• Hong Kong: legal name, CI number, or BR number
• Singapore: legal name or UEN
• Other regions: legal name

If the company does not appear, tap Can't Find ?.

4. On Business Overview, check the company details and tap Onboard this Business.

5. On Business Information, fill in the store details, including Doing Business As/Store Name, Business Type, store address, website, and the products or services you offer. For Singapore and Japan, also enter the business phone number and email. Accept the declarations and terms, then tap Next.

6. On Business Volumes, choose Average Monthly Volume, Average Transaction Size, and Maximum Transaction Size, then tap Next.

7. On Business Photos, upload a Business Logo and Store Images, or tap Skip.

8. On Select Your Role, choose one:

• Business Owner or UBO
• Authorized Signer
• Authorized Agent

An Authorized Agent must enter a Referral Code before continuing.

9. On Review Application, check the details and tap Proceed to Sign.

10. Sign the Wonder Merchant Service Agreement.

11. On Application Submitted, tap Back to Businesses. The application is Under Review. Wonder will notify you when it is approved.

If a UBO or Director still needs to join

If the application needs more company members, the home screen shows Require Additional Company Members. Tap Invite Director/UBO and share the QR code.

Ask them to join if they are:

• A shareholder or UBO with 25% or more shareholding
• A director registered on the latest NAR1

UBO / Director verification

1. Sign in or sign up with Wonder App.

2. Tap Scan QR Code in the top-right corner, or tap Import from Photos.

3. On You've been invited, check the business name and continue.

4. On Confirm The Business, check the company details and tap Confirm Business.

5. On MSA Signing, read and accept the Wonder Merchant Service Agreement, then sign it.

6. When signing is complete, the app shows UBO/Director Verification Completed. You can check the application status in Wonder App.

An Authorized Agent or Authorized Signer can start the application, but a UBO or Director may still need to sign before onboarding is complete. After approval, you can start using the business account.