How to Void & Refund the Payment

Voiding Payment

1- Go to your store in Wonder App and select "Collect"on the bottom bar.

Wonder help centre screenshot

2- Scroll down to "View All"transactions.

Wonder help centre screenshot

3- Choose the pre-settled transaction you want to Void.

Wonder help centre screenshot

4- Press "..."on the top right to "Void Payment".

Wonder help centre screenshot

5- "Confirm"voiding the payment. This action cannot be reversed.

Wonder help centre screenshot

6- Congratulations! Your payment has been Voided.

Wonder help centre screenshot

Refunding Payment

1- Go to your store in Wonder App and select "Collect"on the bottom bar.

Wonder help centre screenshot

2- Scroll down to "View All"transactions.

Wonder help centre screenshot

3- Choose the settled transaction you want to Refund.

Wonder help centre screenshot

4- Press "..."on the top right to "Refund Payment".

Wonder help centre screenshot

5- "Confirm"refunding the payment. This action cannot be reversed.

Wonder help centre screenshot

6- Congratulations! Your payment has been Refunded.

Wonder help centre screenshot

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