Wonder Mobile App

Add Associate into your store in Wonder App

1. Click on the icon on the top left corner.

Deactivating your Wonder account

This personal account balance is not yet back to 0.00.

Edit Business Information

1. In order to view a business's information page, you will need to be in the business account first

How to Accept Payment Via Virtual Terminal for Taxi Drivers on Wonder App

1- As a Hong Kong taxi driver, you need to use the Wonder App to scan the taxi meter. To activate the Virtual Terminal on Payment Acceptance, you must log in to the M1OS taxi meter successfully in prior.

How to Activate your Virtual Card

1. Go to Card module, if you have not issued a Wonder Card for your account yet, click on "Create Card"button.

How to Add Fund to your Global Account

1- Go to "Account"to "View All"your Global Accounts

How to Check Account Rates and Settlement Terms in Wonder App

1 - Click the icon on Account page and open "Business Center"in the sidebar.

How to Check Received Payment and Pre-auth Transaction Details

1- You can go back to "Collect"page and scroll down to see the Transactions in Latest Transactions

How to collect payment through Virtual Terminal

Go to your store in Wonder App and select "Collect"on the bottom bar.

Foreign Currencies in Global Accounts

1- Go your Store and Scroll down to "View All"Global Accounts

How to Enable Auto-Disbursement Settings

1- Go to the Settings in your store

How to Enable or Disable Push Notification on Wonder App

1- Go to Sidebar by clicking the icon on the Account page and click your account name.

How to Export the Wonder Business Account Statement

1- Go to your store in Wonder App and view all Global Accounts

How to Generate an Invoice Link

1- Go to your store and select "Collect"on the bottom bar

How to Get & Share Paystation Link

1- Go to Wonder App and select the store you would like to collect money from and press "Collect"in the bottom bar

How to Link an External Bank Account for Personal Account

1- Switch to Personal Account.

How to Order Payment Terminal from Wonder App

1- Go to your store in Wonder App

How to order Wonder Physical Card via the Wonder app

1 - Once the Virtual Card has been activated, go to your account in the Wonder App and select the Card module.

How to Send Money with Wonder

1- Go to your store in Wonder App and select "Payout".

How to submit additional docs on Wonder App (Request for Information page)

1. -For Approved business, you can see the "Request For Information"block on the home page, you can click "Submit Docs"to submit the docs as needed.

How to View Payment Gateway & Export Settlement Report

1- Go to your store in Wonder App; select "Merchant Account"

How to View Payment Gateway Report in Analytics

1- Go to Analytics of your Store:

How to Void & Refund the Payment

1- Go to your store in Wonder App and select "Collect"on the bottom bar.

Invoice Links Overview

This invoice link can be generated via Wonder app or Wonder Dashboard.

Onboard your Business in Wonder App

1- In the home page, click “Register Now’”

Pair your terminal to your Wonder account

1- From your Personal Space, click the Scan icon on the top right corner of your screen.

Payment Gateway Reports Types

Transactions Breakdown Report allows user to see all the processing transactions data based on the business' day-end time. The transactions can be settling and non-settling transactions.

Personal Space in Wonder App

1- Open Wonder App and log in to your account; the first page you will be seeing is all your businesses in the Personal Space

Settlement Methods

1- Go to your store's "Business Settings"in Wonder App

Sign up with Wonder App

1- Download Wonder App

Apply Surcharge Fee for Online Payments

1- Go to your store in Wonder App and click the Store Icon on the top left to view "Settings"

View Settlement and Payment Methods Configuration of My Business

1- From your business account's homepage, Go to"Business Settings"from the top left corner.

Virtual Account

****Virtual accounts are bank accounts that have no physical existence, are temporary, and transact on behalf of a real, physical account. Virtual accounts function just like physical accounts. They have an account number of their own and can transact payments smoothly.

What is Business ID and How to Retrieve It

Business ID is the unique ID Wonder generates specially for your Business.

Wonder Platform Transfer Explanation

Wonder Platform Transfer allows you to pay out to your supplier or vendor who also has a Wonder Account with 0 cost and immediately. Using Wonder Platform Transfer will make your payment transfer very easy, fast and free.

How to activate your Personal Account

A **Personal Account** is for self-employed use (freelancer, hawker, taxi driver, tutor, etc.).

How to upgrade KYC Level of your Business

**Account KYC Level 2** is an extra check using **address proof** to unlock more features (for example fund deposit, and merchant services). This is **not** the same as **Personal Identification** in User’s Settings.

How to view or switch your Personal Account type

**Account type** means your personal account’s nature (taxi / hawker / tutor / professional). It is not switching between Personal and a company.